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Coronavirus Service Reassurance from Border Plumbing Heating & Air

Coronavirus Service Reassurance from Border Plumbing Heating & Air

Slide background

Coronavirus Service Reassurance from Border Plumbing Heating & Air

Coronavirus Service Reassurance from Border Plumbing Heating & Air

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Coronavirus Service Reassurance from Border Plumbing Heating & Air

On behalf of everyone at Border Plumbing Heating & Air we share your concerns about the Coronavirus (Covid-19) and hope it is not bringing your family too much worry or hardship.

The health and safety of all customers and staff is our overwhelming priority, as you would expect.

REASSURANCE & SAFETY

As licensed trades, we are already used to having to focus on safety every day in our work, both for ourselves and our customers in their homes.

We have introduced further measures for our customers’ peace of mind, as well as to protect the health of our employees.

1. SOCIAL DISTANCING:

In normal circumstances we would warmly shake hands with customers, but you will understand if our technicians keep a respectful distance.

2. SANITIZER / GLOVES / SHOE COVERS:

You can be reassured that our technicians have been trained to sanitize before arriving, during and after leaving your home. Mask availability will depend on them being available to purchase.

3. CLEANING WORK AREAS:

All work areas will be cleaned, and you will be shown the work areas so you have the choice to re-sanitize them yourself. Many services take place outdoors in any case.

4. NO TECHNICIANS THAT HAVE TRAVELLED:

None of our technicians have travelled internationally in the last 14 days. Like all workplaces, anyone unwell is told not to work.

5. YOU ARE IN CHARGE:

If you have any requirements that would make you feel more comfortable, we will adhere to them. It is your home and family, and we will act accordingly to reassure you.

6. SCREENING CUSTOMERS:

We are asking customers if they are in quarantine, experiencing any symptoms, have a current cold and that the area we are going to work on is free of any debris.

If you have any questions at all, or anything we can do to reassure you, please call and ask us.

As a community there have been many challenges we’ve faced together during the many years Border Plumbing Heating & Air has been in business. This is another one, but it is one we will rise to. We appreciate your custom, we are well-prepared to meet these challenges, and together we will be able to keep your home running while also putting health and safety at the forefront of everything we do.

From The Management & Team And Your Friends At Border Plumbing Heating & Air.

Financing Available

Border Plumbers Financing Available

Pay for your purchase at Border Mechanical Services Ltd in monthly installments. Apply for financing up to $100,000. Find out if you qualify in seconds. No obligation, no commitment.

Border Plumbing, Heating & Air Service Area

Our Okanagan Valley service area includes

Kelowna

Coldstream

Lake Country

Peachland

Winfield

Oyama

Vernon

West Kelowna

The Border Plumbing, Heating & Air Guarantee

At Border Plumbing, Heating & Air, we're dedicated to providing our customers with the best plumbing and HVAC solutions combined with service excellence. Read what existing customers had to say about us over the past 21 years here or read about our service level commitment below:

SERVICE EXCELLENCE

You'll find the Border Plumbing Heating & Air team helpful, friendly and willing to go that extra mile to ensure your experience with us is great. Our technicians and plumbers always show care when working inside your home by wearing boot covers and using work mats to keep everything neat and tidy and will clean up before leaving.

PROFESSIONAL TECHNICIANS AND PLUMBERS

We employ a skilled and experienced team of plumbers and HVAC technicians able to provide the best solutions and quality workmanship for your plumbing, heating and cooling installations, repairs and maintenance needs. We also provide regular training to ensure our team continue to provide the best and keep them at the top of their profession.

FULL-PRICE UP FRONT

Stay in control with a per-job price that has been provided to you in advance and stays the same through to completion.

LICENSED AND INSURED

Border Plumbing Heating & Air are fully licensed and insured for all plumbing and HVAC work you require, so you know you're in safe hands with us.

ON TIME SERVICES

Our clean cut, presentable technicians and plumbers will arrive at your home on-time at the agreed time.

QUALITY WORKMANSHIP WARRANTY

You're assured of the best as we back all our plumber and HVAC technician workmanship with a written warranty for your quality assurance.

For service excellence when you need a plumber or HVAC technician in your home in the Okanagan Valley, call and speak with the service pros at Border Plumbing, Heating & Air today.

What People Say About Us

  • Dustin Pratch was courteous, very informative, & pleasant experence5 Stars rated.

    Great service. Friendly, knowledgeable. Able to diagnose an intermittent problem. Count on them.5 Stars rated.

  • Very prompt and helpful service by Jeff (and on a weekend!). Fixed our heat pump problem quickly. Many, many thanks.5 Stars rated.

    Great service and very fast! And we much appreciated having our problem solved. Thanks Border and Jeff!5 Stars rated.

  • Mike was friendly, professional and knowledgeable. He solved the problem of our ongoing leaky toilet. Thanks Mike!5 Stars rated.

    Great service, nice people. Had a "On Demand" water heater failure on Saturday. By Monday at Noon a new one had been installed and is working beautifully.5 Stars rated.