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Border Plumbing, Heating & Air Testimonials

At Border Plumbing, Heating & Air, we aspire to continually provide our customers the best services, expertise, value and experience when they choose us for their residential and commercial plumbing, heating, cooling and air quality needs. You can read what some of our existing customers had to say about us below or give us a call and try us for yourself today:

Overall Rating Border Plumbing

Border Plumbing
5 Star Rating
(1118 Reviews rated 5 Stars)
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Robbie and Neil were very tidy, quick, and polite. Got the job done quickly and we great help! Thanks gentlemen.

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Robi was incredibly helpful, informative and friendly. He was able to answer all my questions thoroughly, cleaned my drains efficiently, and wiped everything down afterwards. I would highly recommend him as a plumber to everyone I know. Totally worth every cent I paid, and more. Thanks for the great experience! 10/10 for service, value and personality.

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DO YOURSELF A FAVOUR AND USE THIS COMPANY! We discovered that our A/C was broken just as a heat wave was due to hit Kelowna. We knew it had to get repaired quickly and reliably but didn't know who could do it. We called Border and they came over and had it fixed within 1.5 HOURS of our our initial call!!!! Their customer service was the best I've experienced in any industry. They were knowledgeable, honest, and genuinely cared about the problem we had. They communicated efficiently and clearly and took the time to educate us so we felt comfortable with what was happening. OUTSTANDING!

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DO YOURSELF A FAVOUR AND USE THIS COMPANY! We discovered that our A/C was broken just as a heat wave was due to hit Kelowna. We knew it had to get repaired quickly and reliably but didn't know who could do it. We called Border and they came over and had it fixed within 1.5 HOURS of our our initial call!!!! Their customer service was the best I've experienced in any industry. They were knowledgeable, honest, and genuinely cared about the problem we had. They communicated efficiently and clearly and took the time to educate us so we felt comfortable with what was happening. OUTSTANDING!

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Jon Dean fixed our AC finally and he was great to work with and he knew what he was doing and found the problem and got it fixed. Thanks Jon

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Dustin, was personable, professional, and new what he was doing. Will be using Border Plumbing in the future and will recommend !

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Today Jon Dean came and fixed our AC. I was very impressed with his competence,professionalism and courteous manner. I would rate his device as 10/10 . You are a COOL guy.Thank you.

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Dispatcher, Matt R, is often the first friendly voice of Border Plumbing, Heating & Electrical. He represents the company very well. I have phoned Border on several occasions, and have always found him to be friendly, understanding, and efficient. Thanks, Matt, for listening well and for scheduling the work to be done!

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Dustin quickly fixed the issue that we had with our gas fireplace. I found him to be both professional and personable, and would have no trouble recommending him and Border to anyone who may need their services.

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Luke and Warren did a great job installing my now air conditioning and heating system. They were very professional and completed the job in a timely manner.

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From quote to installation, all were professional, efficient providing excellent service. I appreciate Dayton and Ryan's patience in explaining new things to me.

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I can't think of enough good things to say about the staff of Border Plumbing, Heating and Electrical. Our maintenance tech Ashley, salesman Denver and installers Dayton and Ryan have all been knowledgeable, extremely easy to deal with and able to explain the products and services and to answer any questions we had. I would highly recommend this company and it's staff to anyone. **** ******

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From the very first phone call the service has been super friendly and knowledgeable. I called having had no hot water for two days and in desperate need of a shower and was happily surprised that the technician would be here within the hour. Unfortunately it was most cost effective to replace the hot water tank but again I was happily surprised to be told it would be installed the next morning, and although this is probably not related to the actual service, that was one of the best showers of my life. Lyle, the technician was really friendly, explained the problem and our options. We have tried different plumbing/HVAC companies in the past and usually left slightly disappointed and that did not happen with Lyle and Border. I will definitely be calling Border the next time we have an issue.

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Thank you, Border, for the exceptional service your team provided in the recent installation of my new air conditioning system. Denver (Comfort Advisor) was friendly and knowledgeable as he inspected my home and recommended the best options for me. Ryan (Installation Technician) and Dayton (Installer) worked expertly to fit the new system into my older home. They were respectful of my home and my preferences, and worked diligently to make the plan a reality. Everything was done with efficiency, and I appreciated how they tidied up after such a big project. I was very impressed with their work ethic! I would also like to give a shout out to the two electricians who expertly completed the wiring, and to the friendly, helpful Office staff who coordinated everything so well. I would certainly recommend Border to others, and am confident to call them for future needs.

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When we needed our water heater replaced, we called Border, they able to come out that morning relieving our anxiety. Luke S********no showed up right on time with a water heater and went right to work. he was very professional, clean, and tidy. After the work was completed, we went over the finished product and he explained exactly what had been done and why. He also suggested a few other items that we might want to look at in the future. We could not have have a better person come in and do the work that he did. Border is a great business which is reflected by the great quality of their very professional Trades. Thank you again for your great work.

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We have had Border Plumbing and Heating attend issues on several occasions. Each time the service has been prompt, professional and sincere. Today Peter replaced a blower motor on our furnace plus the cleaning etc. He was wonderful. Bless him for his concern and timely repairs to keep our family warm. Thank you so much to Peter, Matt, and the rest of the gang at Border. ******** *** ****

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Very prompt and polite service from Jon D. Thanks!

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Our furnace died (on a Sunday) and I called the emergency number. I was SO happy with the prompt response from Border Plumbing and Heating. Someone was here first thing yesterday to assess the problem and this morning, Dayton Bailey and Ryan Storozak arrived bright and early and replaced our furnace. They were quick, efficient, friendly and left our home clean (and warm!). I highly recommend Border Plumbing and Heating.

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The timing of the replacement of your old furnace and water heater is never great. Luke and Julius spent two days at my home and it was a pleasure to have them. Every step of the way the guys were super respectful and explained every step of the process. The quality of the entire service was truly exceptional and I definitely have piece of mind that the work was done above standards. They even took the time to move my main water shut off to a much more convenient location for us and made sure I understood how to keep things in optimal running order for the years to come. Thank you.

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This was my first time using Boarder. Our furnace stopped working and I called Boarder. Shortly after I received an update that a tech was on the way. This update had the techs photo and a contained a little information about his experience. I thought it was a nice touch. Within an hour, Jon Dean arrived and did not waste anytime. He had the problem fixed and our heating flowing again within no time. The entire process was streamlined I was able to get to work on time. Thanks Jon and the entire Boarder team.

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I have always used Border for maintenance of my AC and furnace with great satisfaction. Very consistent diagnostics and no hard sales pressure. Representatives are always friendly, careful and professional. My latest technician Andrew N. was great and efficient. Got to hangout with him a bit longer than expected when his truck got stuck in the snow, so only recommendation would be to put some snow tires on those work vehicles.

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Great same day diagnosis and repair of our hot water heating problem. Jon explained everything in detail. Very personable individual. Entirely happy with our experience.

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Very impressed with the company and Chris M******* our service specialist. Booking was easy, he arrived on time, communicated throughout the process and obtained our approval before making repairs. I would definitely recommend the company and Chris. Home repairs can be stressful but not with Border and Chris. We live in a strata and will recommend the firm to our neighbours.

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We woke up to our furnace not working and a temperature reading of -21 outside. One phone call to Border and our furnace was fixed within the hour. Incredible service! Thank you! Troy White, Kelowna

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Dustin visited our home today and serviced our furnace. He was friendly, arrived on time, and did his work in an efficient manner. We will definitely call Border Plumbing, Heating & Electrical In the future and would ask for Dustin to be our serviceman. Well done, Dustin. Thank you

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I have had Dustin P. service both my furnace and my air conditioner in the past 6 months, and I have been very pleased with his work on both call-outs. Dustin is knowledgeable, personable and very efficient in his work. He is a great representative for Border Plumbing, Heating and Electrical and I will be asking for Dustin to do any future service on my heating and air conditioning units.

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Another great service experience from Border Plumbing and Heating. The plumbing technician, Paul Leader, was excellent at telling and showing us what he was doing to solve the problem. His level of professionalism was also excellent. Add to that a friendly demeanor and you have another great experience, with Border Plumbing, during a stressful situation. In the past, we have recommended Border Plumbing and Heating to friends and family, and will continue to do the same in the future.

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How refreshing to have honest, reliable and caring customer service. Always were on time as quoted, if not earlier. Went over everything with you step by step. Excellent Product. Also went out of their way to mention, rebate, airlines points etc. highly recommend! *****

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AMAZING SERVICE!!! AMAZING SERVICE!!! Thank you to all the team members involved in replacing my furnace. Stephanie, Jaimie, Ryan and Dayton. Once again, Border came through for me in a big way, so grateful I have a company I can rely on and trust. Consistent excellent service, this company cares about you and me, do not hesitate to enlist their services. I have been a member for several years and have recommended Border to many friends and they share the same sentiments. Special mention to Jaimie I can't thank you enough, Ryan and Dayton it was a pleasure to have you in my home, true professionals.

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Dustin was very friendly and thorough doing our tune up for our furnace. Explained everything very well and was very helpful during the whole process. Very happy with the service we received and would highly recommend him.

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From the quote process through frequent follow up (from their end) while waiting for parts, all of the people I interacted with were very professional very courteous and punctual. Would highly recommend!

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I called Border Plumbing when I experienced issues with my furnace failing to turn on. Peter R. came out to diagnose the problem & complete a furnace service at the same time. I feel confident knowing that the appropriate amount of service & repair was completed; the entire process was transparent and educational, and I'm very satisfied with the service I received from this company. From the online chat box on their website, to the initial phone call, to the service work itself. Thank you! :)

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Our furnace needed a tune-up. Fortunately, your company performed the task. As in the case of previous services you provided to us, the work was done properly by Ashley West who took great care in inspecting, cleaning and testing the performance of our furnace. The “System Health Report” that she prepared, added to the clear explanations she provided, gave us the level of confidence that homeowners love to receive from experts. Another benefit when dealing with your company is the manner in which your employees treat customers. Ashley and others we had the pleasure of dealing with took great pride in accomplishing their tasks from the time we contact them until the work is completed to our entire satisfaction. Their communication skills are excellent. Your company has set an enviable high standard in terms of quality of services. Keep up the good work.Thank you.

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Julius, Dayton and Denver….on time, professional, polite, knowledgeable and genuinely nice guys to come into the house and get the job done! Recommended by a friend to use this local company and I understand why….great service. Thanks guys!!

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Denver, Dayton and Julius all great guys. On time, polite and efficient in getting a new A/C, thermostat and furnace maintenance completed. Border was recommended to me by another friend and I’m appreciative they did. Thanks guys! Great work!!!

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Dustin was a pleasure to have as my maintenance man! He was very polite and welcoming. He was very quick on the job and informative. Any questions I asked, he answered! There was no worry about having him in my home and in fact, he was a delightful guest. He was on time and very efficient. I would recommend him to anyone I know to use his services. Also, I would definitely use him next time I need a service from border. Thank you again for your help Dustin, and for being a pleasure to have in my home!

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Dustin was friendly and knowledgable. Listened to our concerns and explained all work done. Would definitely recommend!

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Peter did a maintenance check on our furnace and gas fireplace. We were very pleased, Peter was friendly,efficient and thorough. He followed all COVID-19 protocols. We always had good service from Borders employees.

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All of the staff at Border Plumbing & Heating are super professional, curteous and friendly! Excellent service!

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Border Plumbing was the only company willing to help us out and it was the start of the August long weekend July 30/21. Paul Leader was our plumber and was very friendly, courteous, and professional and followed the Covid-19 protocols. We had a pipe blockage and Paul had to use 80 ft of auger. He was so determined to get the job done he stayed for 5 to 6 hrs without giving up on the job. I would highly recommend Border Plumbing especially Paul. Thanks for your help

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dustin was very polite and he really took time out to answer any questions i had he will be highly recomended in my books.thanks ann kirk

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Colin was prompt, professional and knowledgeable. Rectified my issue. I will continue to have Colin and Border look after my heating needs.

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My hot water tank stopped working on a Sunday afternoon with a house full of people. I called Border & explained that my husband has terminal cancer & it is imperative that I have hot water. Within a few hours they sent out Tyson. He got it running but as life would happen, it didn’t last. I called them again that evening & they sent out Chris & Tyson the very next afternoon & installed my new hot water tank. I can’t say enough of how much this was appreciated. I have now a contract with them for regular service & that makes my husband feel very secure in knowing that I will be taken care of. Thank you, Thank you, Thank you !!!!!

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A great experience from start to finish. We called after hours as our air conditioning stopped working and have a newborn at home. Jon provided exceptional service. He understood the situation, sourced the part we needed and was back first thing the next morning to complete the work. He was a pleasure to deal with.

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Very good service. Both Lyle and Chris were helpful. Lyle provided good advice. The work was done in a timely manner and correctly.

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Very satisfied, good service. Thank you Chris. A Verna

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Paul was excellent. He's friendly, very knowledgeable. He came to work on a plumbing project, first planned by another plumber at Border, and he was able to quickly figure out the scope, parts required, made a couple of improvements to the design and completed it within the timeframe allotted. We've now used Border plumbers, A/C technicians, furnace installers and technicians and electricians. We couldn't be more pleased with their work and heartily recommend Border Plumbing, Heating & Electrical.

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Dayton was excellent everything went as it should no problems

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The entire team was efficient speedy and polite when they came to install my ac. I have also had excellent service for my furnace. I would definitely recommend Border Heating and plumbing . Thanks team

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Luke and Warren arrived on time to install my AC unit. Their work was fast, clean and in 5 hours we had cool air ventilating the house. Electricians were also part of the team to make the whole operation seamless. I wouldn’t hesitate to recommend Border Plumbing.

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They were great! Very friendly, professional and quick!

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The service provided by Dustin was very complete and he explained everything as he assessed my air conditioner . He mentioned this company is a family business and he enjoys working there because the expectations are for high quality work . Thanks Dustin! Dustin was very personable and I sensed that he really cares about the customers he serves .

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Great experience very tidy and friendly Efficient On time Thanks

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My friends had an unusual odour in their bathrooms and called Border on a Friday morning. Border was able to send someone out later that morning. As my friends were working, I met with Colin from Border Plumbing. He was very professional and thorough in investigating potential sources of the odour. He identified an incorrectly installed toilet as a possible source of the problem, provided a reasonable quote and refitted the toilet quickly and efficiently. Would recommend. Thank you!

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Work was excellent and on time. Very polite and patient.

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Excellent service and clear expectations throughout the install of air conditioner and furnace. Highly recommend.

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I had initially called another company on Sunday, they put me off till Monday, then moved it to Tuesday morning, then they called and couldn’t come till Thursday. That’s when I called Border about 8:10, they had Paul Leader here between 12 & 1pm, as dispatch stated. He was pleasant to work with and he got the job done in no time. I will definitely call Border first if I need help again.

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5* rating for Matt R and Dustin for coming to our rescue and helping with our furnace. Excellant service! Compassion for our needs kind and friendly! Highly recommend calling for all your heating and cool needs. Thanks guys! Much appreciated

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We had a great service experience this morning when Austin attended to repair our aging AC unit. He was prompt, professional, knowledgeable, and friendly. Thanks for answering all my questions. I am very pleased with the service provided. Border Plumbing, Heating, and Electrical is a business I can recommend with confidence. Great people…great service…a winning combination.

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Amazing service in the worst heat wave. We can’t thank them enough. Fast and efficient.

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Terry & his crew installed an A/C unit a few weeks ago. They were professional, courteous, clean & knowledgeable. And we are so grateful for the A/C in the current heat wave.

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Terry & his crew installed an A/C unit a few weeks ago. They were professional, courteous, clean & knowledgeable. And we are so grateful for the A/C in the current heat wave.

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Colin & Mike upgraded our hot water system. They were professional, courteous, clean & knowledgeable. ‘Nuff said.

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On the hottest day of the year, our AC stopped; Austin came and spent over an hour, fixed the problem and now it's cool again. Thank You Austin, you were professional, courteous; ***** ******* **** ****** ****** *** couldn't have taken too much more heat in the house, thank you for being concerned , we have nothing but high praise for this technician. June 27,2021, **** * ***** ******* 5 star rating

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Excellent Service.

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Highly recommend this business—very prompt, very effective. Colin was our service tech and he was transparent and honest; a very thorough professional.

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I had an unusual problem at my home. The whole house had low water flow out of the fixtures. But good water pressure with the guage. Colin Gellatly was very good at describing the issue and the possible causes. He listened to the info I had and we worked together to sort out the problem. Colin was able to solve the cause of a problem he had never seen before. He offered the energy savings agreement which will over time save me money. He was very friendly and helpful. Thanks Colin

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Border electric staff are always friendly and professional, today was Paul. Friendly, knowledgeable, on time, proficient. What’s left to say a….job well done

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Dayton Bailey was very courteous, efficient and helpful and he was a pleasure to have in our house.

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Very neat job by Colin,,very courteous helpful and very pleasant,,very good job in a very reasonable Amount of time,very satisfied,,thank you,,,,

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Nothing short of GENIUS - I thought I was in for a big repair job when a wet patch started appearing on the ceiling above the shower. Colin figured out quickly that the problem had a much simpler cause than the worst I had imagined!.fixed in minutes and a very painless bill too. I will always go to Borders for anything plumbing, heating, gas or electrical - one stop always professional and excellent service :)

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Colin replaced our hot water tank. He was friendly and efficient. He answered all my questions. He cleaned up after himself and even fixed the pea gravel outside that moved when he brought in the new water tank. Great service.

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Colin did a good job fixing up the leak under our kitchen sink! We really appreciate it.

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We have used Border Plumbing for various reasons over the past few years. They have performed services varying from major (complete furnace,air conditioner and hot water tank replacement) to tap replacement. Most recently Colin came to do a complete home plumbing inspection. He was efficient, thorough and very professional. We would definitely recommend Border Plumbing, Heating & Electrical for any services they provide.

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GREAT from beginning to end. Easy to book, reminder message. On time, pleasant, respectful. Had three issues- all seemed simple fixes for Terry. (not us)

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Very prompt service ... Colin was extremely helpful and went the extra mile

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Colin was quick and professional. Easy to work with and explained options clearly.

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We had our hot water tank replaced by Border Plumbing. Contacted a few companies and they were by far the most responsive and best/easiest to deal with. They also had the best price out of the companies who we had quote, as well as a free visit for the initial quote. Colin G was our technician - he showed up on time, was very professional and efficient. Highly recommended.

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Colin provided prompt, professional service. He is very friendly polite and knowledgeable.

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Great service and comprehensive sharing of information and alternatives to proceed with repairs or replacement of furnace and/or air conditioning systems. Nice to receive straight forward information to make important decisions around home maintenance. Thanks, Justin!

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Colin gave prompt and excellent service, Very personable , friendly and professional, Will recommend to others.

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We had really great service today from a very personable guy from Border Plumbing and Heating. His name is Paul L***** and I would definitely recommend him to anyone needing a plumber. We have used Border several times including a new furnace and everyone we have ever dealt with from this company has been top notch! 5 stars **

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Hi Jeff, Thank you for contacting me, since your last visit everything is working great. You professionalism is refreshing and much appreciated, you are always a delight. Wishing you well. Carol

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Colin was polite, responsible, informative, and a great worker!! His work was complete, neat and did it quickly!!

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Great service from Border Plumbing; Colin was professional, friendly and did a great job. I highly recommend Border.

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We've been using Border since we began renovating our home back in December 2020 and have been very impressed with the customer service and professionalism. I was particularly impressed with Plumber Colin Gellatly who went above and beyond when he came to reconnect all our faucets and appliances after our new kitchen and bathroom cabinets were installed. He is very personable and did everything possible to ensure customer satisfaction. He readily answered all my questions and concerns in a calm and patient manner. We will continue to use Border Plumbing, Heating and Electrical for all of our future needs.

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Colin was fast efficient and very knowledgeable. I would definately recommend Border Plumbing if all the employees are like Colin they are a winning Team.

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Colin was very helpful, and up front, in explaining services and pricing options. Did a good job in a timely manner, with a friendly demeanor. Thanks Colin.

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Colin installed my new water heater today. Excellent service, workmanship and great customer service. Colin is a very personable young man.

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Colin knows his job. He is a very nice person.

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Colin was very professional and knowledgeable! I would highly recommend Colin to any customer. He was also quite friendly and I was comfortable with him in my home.

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Requested a plummer and was able to get an appointment the next day. Colin was effecient and courteous. What more could I ask for. Definitely would recommend Border plumbing to friends.

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Hot water tank replacement was excellent. Julius is a great guy. Super professional and friendly. Service was beyond excellent. Highly recommended. Very satisfied with Border Plumbing

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We were very pleased with Colin Gellatly's work today.....it was a pleasure to have met him.

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Once again, we needed the help of Border, and with the advice of Owen, it was decided, a new furnace/AC was by far the best bet. Just prior to this we had Dustin, who was great installing what we thought was going to be the solution, however a new purchase seemed to be the answer. Dayton B with an assistant, (my apologies not knowing his name) were knowledgeable, answered all our questions, helpful in set up, of thermostat and just all round, we liked what they did, how they presented themselves. We have always been pleased with Border and would definitely recommend to others. Thanks again!

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Yahoo! Woke up this morning to snow and no heat 15C inside. Put in a call at approx. 7:30 a.m. spoke with Donna, she's amazing, and she put in a call to Owen. In way less than an hour Owen was smiling and at my door. Owen immediately performed diagnostics and identified the problem; furnace was not reading the thermostat. The thermostat had been dislodged and was not connecting with the furnace. Owen is a true professional, experienced and will come into your home with your best interest in mind. Owen followed all Covid19 protocols. Thank you Owen it was a pleasure. Carol

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Ashley was very professional and extremely knowledgeable. It was rather nice seeing a female doing so well in a once male dominated profession. Koodos girl!!

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Danielle Boileau was efficient in performing the service. She was also very cheerful in performing her duties. A pleasure to deal with.
12/21/13

Thanks so much to Shawn for the prompt service in helping us with our leak. Jan and i appreciate your effort and professionalism in dealing with us. I am also grateful for your discerning eye on the other aspects of my plumbing system so that future problems can be avoided. You are the best!! Martin Mills
12/16/13

Danielle is a most personable individual. She did the winter maintenance on our heat pump efficiently. She provided a full written and verbal report on the work that she did and offered some suggestions that may save us some heating costs. She can come back any time. Tom C
12/13/13

Danielle has been the best technician we have had since moving here in 2006. We give her 5 stars. thank you Danielle.
12/13/13

Mr. Shawn Cook installed our new natural gas water heater this week and we were impressed with his professionalism and explanation of the workings of the unit.
11/23/13

Justin L. was great! Straight up & gave me all the info I needed, answered all my questions. Will be seeing him again when he comes to repair my furnace. Very professional & knowledgeable.
11/23/13

Danielle was fantastic....personable, knowledgeable and helpful. By far the best furnace service we've ever had in our 12 years in this house! Wish we had known about you guys sooner!
11/16/13

Justin swooped into our home, diagnosed our problem quickly and repaired it within the blink of an eye ... after hours on a Friday night. He saved me $500 to boot and handled our menacing guard dog with good-natured aplomb. Thank you.
11/15/13

Shawn was very knowledgeable, efficient, and his presentation was excellent, I would recommend him to everyone I know, was very satisfied with his service! This is the second time I used this company and would use them in the future!! Thank you!!
10/26/13

Border customer since our last home and they were the first to call when the HWT leaked at our current home. Justin L was honest and friendly, patient with all my questions. Pro service.
10/21/13

Kelsey and Jason did an amazing job installing our new furnace. They were very personable, trustworthy, and informative. We would highly recommend Border Plumbing and Heating to our friends and family. Couldn't have asked for a better team. Thanks so much!
10/18/13

Shawn is a very competent, efficient and friendly professional. He will get my recommendations (along with Border) many times. Five and a half stars!!
10/15/13

Such a fantastic company, I'm a customer for life! Danielle was efficient and very friendly.
09/27/13

Tyson H did a great job today, as usual!! Tyson has serviced our furnace for over a year.. He is always courteous efficient and honest. I give Tyson 2 thumbs way up!! Keep up the great work Tyson!...
09/17/13

Danielle B. went above and beyond the call of duty once again for me. She had installed a new thermostat in July and it started to make noise. I phoned the office and they said that she should be there in about a half hour. When she got there she said that it was the transformer in my doorbell. She disconnected it and all was solved. I wasn't charged for her coming out and I was impressed on how soon she came and solved my problem. Kudos to Danielle.
41587

Shawn C. had several plumbing surprises when he started the renovations to my existing bathroom. The parts that should have been there in the wall, were not there. The old counter top sink was glued onto the counter with way too much adhesive. It was a real challenge getting the old sink out. The tub fixtures I had selected didn't fit the existing tub outlet. Shawn had to do some very real creative plumbing to make it all come together and work. There were two tub parts that I forgot to select, but Shawn found two parts that matched and it is all good. I am very pleased with the finished product.Thank you Shawn. Nicky
08/28/13

Shawn (plumber) was knowledgeable and outlined the steps necessary to complete the project. He completed the job in an efficient, professional manner and left the work site in a tidy condition. Shawn was friendly and respectful. I appreciated the discount given as a member of Border's Energy Savings Agreement Program.
08/23/13

First of all I would like to thank you so much for a great job you are always doing in taking the orders and despatching your technicians. A special thanks belong to Shawn who did once more an excellent work in improving our irrigation system with new valves. Shawn thank you it is always a great pleasure meeting you and look a bit over you shoulder and learn a bit more. See you next time - Werner
08/22/13

Shawn is very professional, pleasant and helpful. He explains exactly what needs to be done in detail and he let me know what the total amount will be before he started any work. Shawn answered all of my many questions. Thank you Shawn.
08/22/13

I want to thank all of those who I have dealt with at Border Plumbing and Heating. I made a request on line and had someone call me back that day. They gave me a day and time for my appointment. Shawn showed up promptly at the given time. He worked quickly, cleaned up and told me exactly what the problem was. He didn't even cringe when I asked him to look at a hair clogged, messy sink that my teenage daughter uses:) Thank you Shawn for everything you did! Next time we have a plumbing problem I will be sure to ask for you.
08/15/13

Shawn C installed our new hot water tank, he was very professional, fast and efficient. He is an asset to the company. We are very pleased with his job.
08/13/13

Tyson, was right on time, put his shoe covers, on, and got right to it. He let me know that my water tank was pretty old and that it could go anytime. He told me of the area's where the owners before us kind of makeshifted some of the work, and at some point in time I could have a leak. I was very impressed with his work and his attitude.
04/29/13

Shawn was our service specialist. Very pleasant, polite and efficient. He saved time by coming first to see what supplies he needed, then back again to complete the job. He was efficient, worked quickly and cleaned up too! Border is lucky to have such a great employee. Would not hesitate to call your company again! Thank you Shawn. 0 of 0 people found this review helpful. Helpful?
04/29/13

Aaron Short came out on an emergency call because Fortis shut off our gas to the furnace because we bought our home from someone who should have called a professional. Aaron was very thorough and friendly and even though he had to crawl under our home and remove black widow spider cobwebs, he was still smiling and very friendly throughout the entire time. He went beyond what he had to do to get our gas back on. We really appreciate all he does and for letting us know about the service contracts that were available and we signed up for. Great job AARON!
04/26/13

For great service and solutions for plumbing, heating and cooling throughout the Okanagan Valley, call and speak with the service pros at Border Plumbing, Heating & Air today.

Financing Available

Border Plumbers Financing Available

Pay for your purchase at Border Mechanical Services Ltd in monthly installments. Apply for financing up to $100,000. Find out if you qualify in seconds. No obligation, no commitment.

Border Plumbing, Heating, Air & Electrical Service Area

Our Okanagan Valley service area includes

Kelowna

Coldstream

Lake Country

Peachland

Winfield

Oyama

Vernon

West Kelowna

The Border Plumbing, Heating, Air & Electrical Guarantee

At Border Plumbing, Heating, Air & Electrical, we're dedicated to providing our customers with the best plumbing and HVAC solutions combined with service excellence. Read what existing customers had to say about us over the past 21 years here or read about our service level commitment below:

SERVICE EXCELLENCE

You'll find the Border Plumbing Heating & Air team helpful, friendly and willing to go that extra mile to ensure your experience with us is great. Our technicians and plumbers always show care when working inside your home by wearing boot covers and using work mats to keep everything neat and tidy and will clean up before leaving.

PROFESSIONAL TECHNICIANS AND PLUMBERS

We employ a skilled and experienced team of plumbers and HVAC technicians able to provide the best solutions and quality workmanship for your plumbing, heating and cooling installations, repairs and maintenance needs. We also provide regular training to ensure our team continue to provide the best and keep them at the top of their profession.

FULL-PRICE UP FRONT

Stay in control with a per-job price that has been provided to you in advance and stays the same through to completion.

LICENSED AND INSURED

Border Plumbing Heating & Air are fully licensed and insured for all plumbing and HVAC work you require, so you know you're in safe hands with us.

ON TIME SERVICES

Our clean cut, presentable technicians and plumbers will arrive at your home on-time at the agreed time.

QUALITY WORKMANSHIP WARRANTY

You're assured of the best as we back all our plumber and HVAC technician workmanship with a written warranty for your quality assurance.

For service excellence when you need a plumber or HVAC technician in your home in the Okanagan Valley, call and speak with the service pros at Border Plumbing, Heating & Air today.

2022 'Best of Kelowna' Gold Award Winners!

Plumbers, Heating, Ventilation & Air Conditioning & Electricians

Best of Kelowna 2022

Plumbers

Best of Kelowna 2022

Heating, Ventilation & AC

Best of Kelowna 2022

Electricians

Previous Awards

What People Say About Us

  • Dustin Pratch was courteous, very informative, & pleasant experence5 Stars rated.

    Great service. Friendly, knowledgeable. Able to diagnose an intermittent problem. Count on them.5 Stars rated.

  • Very prompt and helpful service by Jeff (and on a weekend!). Fixed our heat pump problem quickly. Many, many thanks.5 Stars rated.

    Great service and very fast! And we much appreciated having our problem solved. Thanks Border and Jeff!5 Stars rated.

  • Mike was friendly, professional and knowledgeable. He solved the problem of our ongoing leaky toilet. Thanks Mike!5 Stars rated.

    Great service, nice people. Had a "On Demand" water heater failure on Saturday. By Monday at Noon a new one had been installed and is working beautifully.5 Stars rated.